Good questions.
Clear answers.

Product design and development is a joint effort between Weigl Works, LLC in the Cleveland, Ohio area and Weigl GmbH & Co KG in Austria.

All hardware is backed by a minimum one-year warranty against defects. Many core products carry a two-year hardware warranty; some products and services have different coverage or exclusions. Review the Terms and Conditions and Support & Solutions Center for details.

Telephone support covers hardware questions and core software applications during normal business hours: Monday–Friday, 9 a.m.–6 p.m. Eastern Time at 440-941-5849. Email support@weiglcontrols.com for assistance. In-depth system design, integration and programming services are available at hourly or daily rates by phone, video conference or on site. Extended service plans are available.

Pronounced WAY-GULL, Weigl takes its name from Manfred Weigl, our hardware engineer and founder of the product line.

We make the control technology behind animatronics, robots, lighting, effects and interactive experiences. For the figures, fixtures and physical show elements themselves, we can recommend an animation, lighting or show-action partner for your project.

First, check the latest firmware and release information for your exact device. A reported issue may already have been resolved. If you still need help, email support@weiglcontrols.com with the device model, firmware version, software version and a clear description of the issue. For software-related issues, include your project and timeline files.

Order online through Weigl Shop for shipping within the Americas, or call 440-941-5849. For other regions, contact Weigl Europe.

Contact us to discuss a demonstration or upcoming opportunities to meet the team. First-time hardware buyers have a 30-day money-back guarantee, excluding software. In many cases, an exchange for a different model may be possible up to 90 days. Extended demos are available on request. Conductor offers a one-minute timeline-limited trial with or without hardware connected. Contact us about evaluating Showforge®. Review the Terms and Conditions for applicable details.

Weigl controllers provide a professional show-control platform with embedded playback, technical support and ongoing hardware and software development. Arduino components can integrate on a show network using the Weigl protocol. Many Linux show monitors and displays can run on Raspberry Pi hardware alongside Weigl embedded controllers. Ask us about a specific integration.

Educational programs are available for students enrolled in accredited courses related to show control. Send a proposal describing your project objectives and how Weigl hardware would help you achieve them to info@weiglcontrols.com.

Build reliable museum exhibits, family entertainment centers and attractions while spending more time on your specialty and less time on control integration. Our hardware connects show elements, triggers and external systems. Explore WEM | Script™ for command-based integration with common components and custom applications.

Sophisticated shows can have simple daily operation. Touch panels and triggers can be tailored to your facility, while programmed start-up, shutdown and scheduling help reduce repetitive staff tasks and operating errors.

Quantity discounts are available for orders of 25, 50 and 100 units. Call 440-941-5849 or email sales@weiglcontrols.com for pricing or to discuss becoming an OEM partner.

In-stock items can generally ship the same day for orders received by 3 p.m. Eastern Time. Contact sales to confirm availability and the shipping options for your order.

Yes. The WEM | Script™ protocol is open and free to download, with support for Microsoft Visual Studio Code through a free extension. Custom applications can send ASCII commands over UDP for playback and hardware interaction. Showforge® (Mac) and Conductor (PC) are common choices for timeline programming. Weigl develops Showforge® in partnership with Motalab and has tight integration with hardware and software. Conductor is also fully supported on all devices. Both of these software solutions support our full frame rate (100fps)+  and resolutions (~1ms at 16-bit )+ , as well as allow for uncompressed audio polyphony on X-series controllers.

Note: VenueMagic SC+ and all ESG products are no longer supported on Weigl devices. 

Weigl controls power exhibits and attractions around the world. Hardware is often supplied months before a public opening, and some installations are covered by confidentiality agreements. Explore our project profiles and solutions for examples we can share.

Custom hardware solutions are available for specific requirements. A hardware minimum or development fee typically applies. Email sales@weiglcontrols.com to start a conversation.

Yes. Weigl systems integrate with third-party control and media platforms using UDP, TCP or serial communications where supported. Drivers or plug-ins are available for many common combinations. Our published show and I/O protocol includes examples and tutorials for custom integration. Contact us about the exact products and workflow in your project.

Weigl was a long-time American Express Business Gold Card customer and an early user of ReceiptMatch. That caught the attention of American Express and led to a commercial produced with its advertising agency, Ogilvy & Mather. It was a memorable experience working with their team.